A Kelowna property manager is calling for changes to how B.C.香蕉视频直播檚 Residential Tenancy Branch (RTB) handles dispute resolutions.

Kevin Cheale is with REMAX/Realty Solutions and has been a property manager in the Okanagan for the past 22 years. He contacted Capital News after reading an article about a single mother in West Kelowna who has been fighting to get a damage deposit back from a former landlord for the past two years.

A dispute, among various other issues, is something he sees all too often.

香蕉视频直播淭hey香蕉视频直播檙e (RTB) definitely doing what they are supposed to, be a resource for landlords and tenants,香蕉视频直播� said Cheale. 香蕉视频直播淚香蕉视频直播檝e always had difficulties with the RTB on dispute resolutions, defending landlords and owners.香蕉视频直播�

However, Cheale said over the last three to five years he has seen a shift from landlords calling for help to more tenants calling for assistance. Cheale has been involved in 250 to 300 dispute resolutions and added it香蕉视频直播檚 clear to him the RTB makes things difficult.

香蕉视频直播淭hey delay these cases for so long that they香蕉视频直播檙e hoping people lose interest or, you know, is all this hassle really worth it?香蕉视频直播�

Cheale added it has reached a point where he warns tenants about trying to resolve a dispute through the RTB.

香蕉视频直播淢y first suggestion is to say forget about it, you香蕉视频直播檙e fighting a losing battle,香蕉视频直播� he said. 香蕉视频直播淚t香蕉视频直播檚 going to take six months. They (the landlord) could possibly counter file against you. Would you rather just walk away? It is extremely disheartening.香蕉视频直播�

Read More: Single mom out $1K after landlord dispute with former West Kelowna mayoral candidate

Cheale recounted a dispute resolution hearing in 2018 when a tenant was trying to have a damage deposit returned from a landlord, and was chided for asking questions.

香蕉视频直播淪ome arbitrators do not like you asking them questions, they think you香蕉视频直播檙e challenging their authority,香蕉视频直播� he said. 香蕉视频直播淭he arbitrator was very upset.香蕉视频直播�

Cheale said the exchange was followed up a week later via an email from the RTB director threatening him with fines if he was ever verbally abusive with an arbitrator again.

香蕉视频直播淎ll I did was was ask questions,香蕉视频直播� he said. 香蕉视频直播淗ere香蕉视频直播檚 the government of B.C. telling me that I香蕉视频直播檓 being verbally abusive to one of their arbitrators. I had no defense.香蕉视频直播�

Cheale is currently helping a tenant who is being sued for damages resulting from a leak in a house owned by a landlord. Cheale said the tenant reported the problem immediately, but the landlord took months to repair it.

香蕉视频直播淪he (the landlord) sent him a restoration company. They got rid of all the hazardous materials but left it, not renovated, just left it bare.香蕉视频直播�

Cheale added it was a couple of months later that the tenant received an eviction notice that was incorrectly served. The tenant is being sued for $40,000.

Regarding what he would like to see changed at the RTB, Cheale said the list is long.

香蕉视频直播淭he RTB needs to meet with property managers, landlords, people like me who have been in this industry who have seen a lot of different scenarios and they need to listen,香蕉视频直播� he said.

香蕉视频直播淭hey haven香蕉视频直播檛 been forced to evict a family who can香蕉视频直播檛 come up with rent. They just don香蕉视频直播檛 know what it香蕉视频直播檚 like.香蕉视频直播�

Black Press Media has reached out to RTB for comment but did not receive a reply by publication.

Read More: Landlord ordered to pay $11K after harassing B.C. mom to move days after giving birth

gary.barnes@kelownacapnews.com
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