Final touches are being made at the Shuswap Outpatient Lab as staff ready to once again receive patients.

The lab, located at #2-2770 10th Ave. NE in Salmon Arm, has been closed since June 5 as the service is moved into a newly renovated unit in the same building. Interior Health asked patients with routine or non-urgent blood work to hold off receiving services until June 12, the anticipated reopening, or to visit a lab in a nearby area.

The bright and modern space can welcome more patients in a bigger waiting room with more streamlined services, said Brittany Tomson, a professional practice leader with Interior Health (IH).

香蕉视频直播淲e have a dedicated reception desk which has better accessibility for patients, and we will have hired two dedicated clerks,香蕉视频直播� said Tomson. 香蕉视频直播淪o they香蕉视频直播檒l be able to attend to patients as soon as they come in, which is huge for our access and flow.香蕉视频直播�

Another upgrade that will speed up the lab香蕉视频直播檚 processing time is the inclusion of label printers at each station, whereas previously all lab assistants had to share one printer, often waiting a while before labelling and processing samples, said Tomson.

香蕉视频直播淚t香蕉视频直播檚 all decreasing wait times, streamlined, more efficiency is what we香蕉视频直播檙e trying to get at,香蕉视频直播� said Tomson. 香蕉视频直播淏etter quality of care for patients.香蕉视频直播�

New phlebotomy chairs now sit in four of the lab香蕉视频直播檚 five bay stations, with the last housing a bed and extra supplies. The outpatient lab performs phlebotomy (blood work) and ECG scans, and any collection kits that need to be picked up or dropped off also come through the lab.

The lab will employ the same level of staff as the previous location, but Tomson said IH is recruiting and she anticipates by July the lab will be operating at full staffing levels.

香蕉视频直播淪taff are excited and we香蕉视频直播檙e hoping patients are excited as well.香蕉视频直播�

Tomson said there are key goals and numbers IH has in mind regarding patient attendance and she expects the first month will be an adjustment in the new space.

香蕉视频直播淣umbers will go up, especially with the new clerks because, as simple as it sounds, that香蕉视频直播檚 somebody to answer the phone,香蕉视频直播� laughed Tomson. 香蕉视频直播淏efore, it was my staff, having them stop work and answer a phone instead of having another patient checked in.香蕉视频直播�

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rebecca.willson@saobserver.net
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