A South Surrey senior is calling on Walmart to better-train its staff to deal with disabled customers, after she says her husband was left at risk of a serious-injury fall during a recent shopping trip.

Kathleen McMahon said she and John were at the Grandview Corners Walmart Supercentre (2355 160 St.) on April 20 when a security guard made John use a shopping cart for support while McMahon was fetching their van from the parking lot.

John, 79, has balance issues due to Parkinson香蕉视频直播檚 disease, and Kathleen had left him waiting just outside the exit 香蕉视频直播� 香蕉视频直播渆xactly the same spot that I always do香蕉视频直播� 香蕉视频直播� in the store香蕉视频直播檚 courtesy wheelchair, which he had used throughout the half hour they香蕉视频直播檇 spent shopping in the store.

When she returned a few minutes later, however, she was shocked to find him standing, clutching a shopping cart to steady himself.

香蕉视频直播淭he look on his face was one of pure terror,香蕉视频直播� Kathleen said.

香蕉视频直播淗is legs, because of the Parkinson香蕉视频直播檚, the thighs freeze up. There香蕉视频直播檚 no warning. He can just fall, and has done many times,香蕉视频直播� she explained.

香蕉视频直播淗e was hanging on for dear life.香蕉视频直播�

Peace Arch News has not yet received a response from Walmart to a request for comment.

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The company reportedly told television news that they were looking into the incident and would be reaching out to the McMahons.

However, Kathleen says she香蕉视频直播檚 heard 香蕉视频直播渘ot a peep香蕉视频直播� from the store manager, nor anyone at the corporate level 香蕉视频直播� both of which were left messages on the day of the incident.

香蕉视频直播淚 would香蕉视频直播檝e at least liked to have heard that they are looking into it and they would get back to me,香蕉视频直播� she said. 香蕉视频直播淭hey haven香蕉视频直播檛 even done that.香蕉视频直播�

Kathleen said she did make a point of speaking to the security guard at the time, but says the response she got there 香蕉视频直播渄id nothing to alleviate the anger that I felt.香蕉视频直播�

The employee simply confirmed that she香蕉视频直播檇 taken the wheelchair from John 香蕉视频直播� who also has Alzheimer香蕉视频直播檚 disease 香蕉视频直播� and said store policy prohibits them being taken out of the store.

If that was the case, 香蕉视频直播渢here are many ways that she could香蕉视频直播檝e handled that situation,香蕉视频直播� Kathleen said.

香蕉视频直播淭he one she chose was irresponsible, reckless. To take a wheelchair from a handicapped person is irresponsible.香蕉视频直播�

Kathleen said her husband holds no animosity over what happened, and said she is not looking for financial compensation from Walmart 香蕉视频直播� although she would most certainly have sued had John fallen that day.

She went public with the experience because she香蕉视频直播檚 confident it wasn香蕉视频直播檛 the first time something like that has happened, and 香蕉视频直播淚香蕉视频直播檇 like it to stop.香蕉视频直播�

She香蕉视频直播檇 like to see a policy put together and education for staff so it 香蕉视频直播渘ever happens again.香蕉视频直播�

香蕉视频直播淲hen something that is wrong on so many levels happens, I believe that it香蕉视频直播檚 important to speak out,香蕉视频直播� she said. 香蕉视频直播淚 will not stand for this kind of behaviour. It香蕉视频直播檚 just not right.香蕉视频直播�