A Surrey man香蕉视频直播檚 jaw dropped when he opened his condo香蕉视频直播檚 water bill this year.
It was a whopping $14,000.
香蕉视频直播淚t was just shocking to me.香蕉视频直播�
The number seemed extremely high, so James Nicholson ventured down to the building香蕉视频直播檚 basement to find out their actual water usage.
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Nicholson discovered his 57-unit condo香蕉视频直播檚 actual running grand total on the metre was 76,175 cubic metres. That was in late April.
The bill issued by the City of Surrey in February was for 79,086.
香蕉视频直播淭hat香蕉视频直播檚 2.9 million litres of water they were off,香蕉视频直播� he said. 香蕉视频直播淲e香蕉视频直播檙e not talking a small percentage.香蕉视频直播�
It turns out they were overcharged more than $4,500 and the city has since corrected the error.
An April 21 email from the city says the bill was adjusted 香蕉视频直播渁s per the reread,香蕉视频直播� which Nicholson said is in reference to the picture he took of their meter.
香蕉视频直播淲e had to do our own investigation to discover this area,香蕉视频直播� he noted. 香蕉视频直播淥f concern is that they did not send anyone to our residence to read the meter and verify the readings when we raised our concerns. They ended up coming in late June or early July to read it for our most recent bill.香蕉视频直播�
But here香蕉视频直播檚 the kicker 香蕉视频直播� the strata paid the inflated bill one day late and were on the hook for a fine of nearly $460 on the correct amount as a result.
香蕉视频直播淲e had to take out a loan to pay the $14,000 water bill,香蕉视频直播� Nicholson told the Surrey Now-Leader Thursday morning. 香蕉视频直播淲e just couldn香蕉视频直播檛 afford that. If it was the proper amount to begin with we would香蕉视频直播檝e been able to pay that bill.
香蕉视频直播淐harging us a penalty because we didn香蕉视频直播檛 pay their inaccurate amount?香蕉视频直播� he questioned. 香蕉视频直播淎nd we paid the inaccurate only one day late.香蕉视频直播�
Nicholson said the strata called city hall repeatedly asking for the penalty to be waived, and were shot down every time.
香蕉视频直播淭hey say, 香蕉视频直播楴othing we can do, nothing we can do. We almost never refund any penalties.香蕉视频直播櫹憬妒悠抵辈
After the Now-Leader inquired to the city about the penalty, it was revealed they had just decided to waive it.
香蕉视频直播淚t香蕉视频直播檚 been escalated to our management just as of yesterday,香蕉视频直播� Kam Grewal, Surrey香蕉视频直播檚 manager of finance, told the Now-Leader Thursday afternoon. 香蕉视频直播淚t just came to my attention in the last couple of hours.香蕉视频直播�
The city will be 香蕉视频直播渞eversing the penalty,香蕉视频直播� he assured.
Grewal said the original meter error was made by a former contractor.
香蕉视频直播淚 know there were some issues with the former contractor,香蕉视频直播� he noted.
Typically, the city will refer to the meters instead of estimating, said Grewal, but explained there are exceptions.
香蕉视频直播淪ometimes we will estimate if the weather香蕉视频直播檚 bad or the contractor cannot read the meter,香蕉视频直播� he said. 香蕉视频直播淯sually they are checked, as long as they香蕉视频直播檙e accessible and visible and weather permitting.香蕉视频直播�
The decision to reverse the late charge was welcome news to Nicholson.
But Nicholson wonders if other buildings are being billed in the same way and urges everyone to 香蕉视频直播渃heck their meters themselves and compare it to their bill.香蕉视频直播�
香蕉视频直播淗ow many other condos are just paying and not looking at their reading?香蕉视频直播�
He added: 香蕉视频直播淚t would香蕉视频直播檝e been great to just get an apology,香蕉视频直播� for the 香蕉视频直播済rossly inaccurate bill.香蕉视频直播�
