Parents of a two-year-old girl with pneumonia say her condition steadily worsened while they spent hours waiting for assistance at the Langley Memorial Hospital emergency ward.

Langley City residents Joel and Stefanie Ackley picked up their daughter Gracie from daycare and took her to LMH on Thursday, Jan. 26, after the toddler developed shortness of breath and a fever.

They said they waited from 3:30 p.m. to 1 a.m. the next day before their daughter was diagnosed, and it was not until Joel raised his voice that action was finally taken.

Stefanie said after their information was taken on arrival at the ER, they were sent to sit and wait, without a physical exam.

香蕉视频直播淲hile waiting, our daughter drastically declined, becoming lethargic and unable to stand, 香蕉视频直播� Stefanie said.

She estimated Gracie was breathing at a rate of four breaths every two seconds with 香蕉视频直播渆xtreme discomfort.香蕉视频直播�

A video provided by the parents shows Gracie coughing and struggling to breathe.

When Grace香蕉视频直播檚 temperature was finally taken, around 5:45 p.m., her parents estimated she was running a fever of 103.3 F with 90 per cent of normal oxygen levels.

She was given Tylenol.

香蕉视频直播淸Gracie香蕉视频直播檚 fever] came down by a whole two degrees while we were sent to, yet again, sit and wait,香蕉视频直播� Stefanie said.

By 9 p.m., when Joel asked a nurse if someone could come look at Gracie, the parents say they were told 香蕉视频直播渨e were lucky to even have a room and that we should be happy we even got a bed.香蕉视频直播�

When a frustrated Joel raised his voice, saying 香蕉视频直播渃an we please just have someone look at my daughter?香蕉视频直播� the parents say the nurse threatened to kick them out.

That brought another nurse, who asked what the issue was.

On explanation, the second nurse examined the two-year-old, then called the ER doctor in, who ordered blood work and an X-ray that, by 1 a.m., confirmed Gracie had pneumonia.

香蕉视频直播淭he doctor and two nurses that helped my little one 香蕉视频直播� once they finally realized the severity of the situation 香蕉视频直播� they were amazing, and I thank these individuals,香蕉视频直播� Stefanie said.

香蕉视频直播淏ut what is wrong with our health-care system, why is there such a lack of care and organization, and a shortage of staff, and why are these kinds of situations not dealt with properly?香蕉视频直播� she added.

As of Monday, Gracie was doing a 香蕉视频直播渂it better,香蕉视频直播� Joel told the Langley Advance Times.

香蕉视频直播淗er fever has broken, but her breathing is still raspy. She香蕉视频直播檚 on puffers and antibiotics.香蕉视频直播�

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Joel said the family is going public with their story 香蕉视频直播渂ecause this is definitely a serious matter 香蕉视频直播� that us, as parents, can香蕉视频直播檛 have trust or faith in our heath system. We are definitely lucky the outcome was not more severe.香蕉视频直播�

香蕉视频直播淭his is not fair to our children, or anyone who is is in need of medical attention,香蕉视频直播� Joel added.

Since he posted details to a private Facebook community page, Joel said he has been inundated with comments from people who report similar problems of excessive delays.

Langley Advance Times has reached out the Fraser Health Authority for a response.

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