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Kelowna restaurant owner speaks out after customers dispute COVID-19 guidelines

Customer at FWSY! in Kelowna caused stir after mask, contact tracing guidelines enforced
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(Contributed - FWSY)

A Kelowna restaurant owner is speaking out after a customer refused to follow COVID-19 guidelines, and caused a stir online.

The owner insists this is not an isolated incident, and occurs daily at restaurants around the region.

Christina Skinner, owner of Frankie We Salute You! vegetarian restaurant in Kelowna, explained that on Jan. 9 a customer arrived at her store without a face covering. The customer was offered a mask, and her information was taken down for contract tracing purposes. The customer then began to yell at a staff member, citing COVID-19 conspiracies, refused to wear the mask, and demanded her contact tracing information be removed.

READ MORE: COVID death toll in B.C. tops 1,000 as 1,475 new cases recorded over the weekend

A video posted online by the customer shows Skinner stepping in in an attempt to de-escalate the situation. Skinner is shown scratching the woman香蕉视频直播檚 name out on the contact tracing list, followed by her asking the woman to leave.

香蕉视频直播淎s she was leaving she screamed that she hoped I die of COVID, and that our business fails,香蕉视频直播 said Skinner.

Since then the video has gained traction online, but has since been removed.

The owner has spoken to police about the incident, and said she was told if anything like this happens again, to call 911 right away.

Skinner said this is nothing new. Since mask requirements took effect in B.C. as a part of COVID-19 public health guidelines, she said countless customers have lashed out at her staff.

香蕉视频直播淧eople have been so awful to my staff. It香蕉视频直播檚 been really hard as an owner and general manager to see, especially when my team is so young, fresh, and hopeful.香蕉视频直播

While she fully supports guidelines set in place by the province, Skinner believes restaurants have been singled out with more mandatory rules than other industries.

Skinner said small businesses in the city are at risk of closing for good 香蕉视频直播渋f people are allowed to bully owners and small businesses over something that isn香蕉视频直播檛 even their choice.

She hopes society stops blaming restaurants for enforcing rules that may go against their personal beliefs.

香蕉视频直播淚香蕉视频直播檓 a firm advocate in freedom of speech, and people have every right to disagree on public health policy and what they should do with their bodies. But it shouldn香蕉视频直播檛 be at the expense of individuals who feel differently, and small businesses that are just trying to survive.

香蕉视频直播淚n an ideal society, we need to rise above our own personal beliefs, and just understand, and be empathetic,香蕉视频直播 Skinner said.

READ MORE: Three Kelowna flights flagged for COVID-19

Do you have something to add to this story, or something else we should report on? Email: phil.mclachlan@kelownacapnews.com


 


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Phil McLachlan

About the Author: Phil McLachlan

Phil McLachlan is the editor at the Penticton Western News. He served as the reporter, and eventually editor of The Free Press newspaper in Fernie.
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