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Indigenous tourism struggles despite rebounding international demand

Post-pandemic recovery slow, operators say support from government lacking
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A carved totem fades into the vegetation at Yuquot on the western edge of B.C.香蕉视频直播檚 Nootka Sound. (John McKinley file)

By Matteo Cimellaro, Local Journalism Initiative Reporter CANADA香蕉视频直播橲 NATIONAL OBSERVER

In 2018, Joe Bailey was running a successful tourism business showing guests the colourful Aurora Borealis. Then, the COVID-19 pandemic locked down the Northwest Territories.

The territory was shut off from the rest of the world for two years, which meant no revenue for Bailey香蕉视频直播檚 business, NorthStar Adventures, except government funding.

His business received some federal grants, but the territorial government waited more than a year before dispensing funds to struggling operations.

Now, four years later, Bailey has had to sell almost all his assets, including five vans and 12 snowmobiles, hobbling his business for the foreseeable future. Coming out of the pandemic, the once-thriving adventure company was left with only one van. But now, more domestic visitors are arriving to see the northern lights again.

香蕉视频直播淲e香蕉视频直播檙e in rebuilding mode, with a very slow tour season,香蕉视频直播 said Bailey. 香蕉视频直播淪o we香蕉视频直播檙e definitely nowhere near the numbers before COVID香蕉视频直播 but it really forced us to be much more savvy with our business decisions and our business practices.香蕉视频直播

Indigenous tourism businesses faced barriers accessing government support over the pandemic, despite suffering from 香蕉视频直播渄isproportionately negative impacts香蕉视频直播 of the travel restrictions and economic chaos of that time, according to internal documents obtained by Canada香蕉视频直播檚 National Observer through access-to-information legislation.

Internal documents from Innovation, Science and Economic Development Canada reveal that Indigenous tourism faced difficulties even though Ottawa has celebrated its pandemic-era business support as a 香蕉视频直播減owerful tool香蕉视频直播 in Canada香蕉视频直播檚 reconciliation efforts.

Statistics from the pandemic show that Indigenous tourism was harder hit than the rest of the sector. The Indigenous tourism industry saw an estimated 65.9 per cent decline in direct GDP and a 59.4 per cent drop in employment in 2020 due to the pandemic, according to numbers from ITAC that were quoted in the internal documents. By comparison, tourism GDP as a whole declined 50.1 per cent and total employment declined by 21.1 per cent that same year.

Indigenous tourism had difficulties meeting the federal program香蕉视频直播檚 financial requirements, and faced challenges with program applications and eligibility requirements that may disproportionately exclude Indigenous businesses, such as unincorporated, community-owned and non-taxable businesses, the internal documents show.

Bailey also points to a discrepancy between Indigenous and non-Indigenous businesses.

For example, Indigenous businesses need more professional support getting into the industry, Bailey explained.

香蕉视频直播淚ndigenous entrepreneurs are at a disadvantage,香蕉视频直播 Bailey said. 香蕉视频直播淪o funding and programs for the first timers would go a long way to help grow and succeed Indigenous tourism in Canada.香蕉视频直播

During the pandemic, tourism businesses across Canada were devastated, said Keith Henry, president and CEO of the Indigenous Tourism Association of Canada (ITAC), but Indigenous businesses were the 香蕉视频直播渉ardest of the hardest hit.香蕉视频直播

Their smaller scale in rural and remote locations, which became more difficult to access, made Indigenous operations particularly vulnerable.

Darcie Guarderas, director and client strategist for Tansi Tourism Solutions, often works with Indigenous tour operators on a one-on-one basis. She had a call with another Indigenous business owner in the Northwest Territories whose operation didn香蕉视频直播檛 survive the pandemic, even though it was at its peak.

香蕉视频直播淗e wants to get back to what he香蕉视频直播檚 doing because he has the passion for it, but they need more support,香蕉视频直播 Guarderas said, noting that many operators leave the industry for more steady work.

香蕉视频直播淲hen you香蕉视频直播檙e a small business with not a lot of funding, you know, the pandemic just crushed them,香蕉视频直播 she told Canada香蕉视频直播檚 National Observer.

One in three international visitors expressed interest in Indigenous tourism, according to a 2021 survey by Destination Canada. Travel magazines also identified Indigenous tourism as a trend for 2023, according to the internal documents.

香蕉视频直播淎t present, projections point to a strong decade of growth globally for the sector, as the World Travel and Tourism Council projects that travel and tourism GDP will outpace the growth of the overall economy by more than two times,香蕉视频直播 the documents found.

Bailey香蕉视频直播檚 business operated almost exclusively for international guests seeing the Aurora Borealis. Now, more domestic tourism is arriving in Yellowknife, while the international audience continues to rebuild.

However, it wasn香蕉视频直播檛 just a pandemic problem. The document revealed there is 香蕉视频直播渆vidence of a gap in international travelers香蕉视频直播 awareness of Indigenous tourism offerings in Canada.香蕉视频直播

Henry is not surprised and argues that Ottawa is failing to meaningfully invest in his industry.

香蕉视频直播淭he bottom line is we don香蕉视频直播檛 have the investment structures yet to really continue to tap into the potential of what could be there,香蕉视频直播 he said. 香蕉视频直播淭hat takes marketing and development and we don香蕉视频直播檛 have that reality in our sector yet.香蕉视频直播

Guardaras, for example, points to airports as the 香蕉视频直播済round zero香蕉视频直播 for creating awareness of Indigenous tourism. And yet, only Vancouver, Winnipeg and Edmonton do a good job of telling visitors that they are landing in Indigenous territory. That香蕉视频直播檚 not the case for other provinces.

Henry argues development and marketing will require 香蕉视频直播渞eal investments香蕉视频直播 into Indigenous tourism from the federal and provincial governments, as well as from the larger tourism sector.

香蕉视频直播淚香蕉视频直播檓 beyond listening to lip service,香蕉视频直播 he said.

In a statement to Canada香蕉视频直播檚 National Observer, Alexander Cohen, director of communications for Tourism Minister Soraya Martinez Ferrada, , acknowledged that Indigenous tourism has the power to advance reconciliation and self-determination.

香蕉视频直播淭hat香蕉视频直播檚 why supporting the growth of Indigenous tourism is one of our top priorities, in close partnership with Indigenous leaders,香蕉视频直播 the statement added. 香蕉视频直播淚t香蕉视频直播檚 important to emphasize that communities make their own decisions and do tourism at their own pace. We must respect that.香蕉视频直播

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