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Extended quarantine 㽶Ƶֱvery grim㽶Ƶֱ for residents of B.C. retirement residence: daughter

Health authority procedures questioned after six-week COVID-19 outbreak at Westminster House
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Fraser Health in mid-September declared a COVID-19 outbreak at Westminster House in South Surrey. (Google Streetview photo)

A South Surrey woman whose mom is among nearly three dozen seniors who have been on lock-down since mid-September is questioning why 㽶Ƶֱ more than 18 months into the COVID-19 pandemic 㽶Ƶֱ a system hasn㽶Ƶֱt been devised to reduce the impact of quarantine measures on locked-down care-home residents who continue to test negative for the virus.

㽶ƵֱEven though my mom has tested negative week over week over week, she㽶Ƶֱs still in jail and will be until there are no more cases for two weeks,㽶Ƶֱ Leanne Thain said Friday (Oct. 22).

㽶ƵֱIt㽶Ƶֱs been very grim.㽶Ƶֱ

Thain said her mom, 81, hasn㽶Ƶֱt been able to leave her room in Westminster House㽶Ƶֱs complex-care unit (at 1653 140 St.) since a COVID-19 outbreak was declared on Sept. 13 after three staff members tested positive. As per established protocols, outside visits, occupational therapy, baths and social activities all were halted, as was even such simple basics as eating with regular dishware and cutlery.

She said she filed a complaint with Fraser Health regarding the continuing conditions not to target the facility 㽶Ƶֱ 㽶ƵֱI know they㽶Ƶֱre doing their best㽶Ƶֱ 㽶Ƶֱ but rather as a last resort to shed some light on the impacts and advocate for those affected.

She㽶Ƶֱs also hopeful that her mom㽶Ƶֱs story will help persuade people who may have been on the fence about getting the vaccine that it is in the best interest of all.

㽶ƵֱPeople need to understand what is going on on the inside when we have these outbreaks,㽶Ƶֱ Thain said. 㽶ƵֱMaybe it would help them get vaccinated or feel like, yeah, we don㽶Ƶֱt want to have people live like this.㽶Ƶֱ

Fraser Health officials said Monday (Oct. 25) that over the course of the past six weeks, there have been a total of 24 positive tests at the site 㽶Ƶֱ 16 residents and eight staff 㽶Ƶֱ and two deaths.

Facility owner Gord McNaughton said that every time the outbreak appeared to be ending, a new positive case would restart the two-week quarantine clock. He㽶Ƶֱs hoping for better news out of tests that were conducted Oct. 25.

If those results are all negative, 㽶Ƶֱthen we㽶Ƶֱre free,㽶Ƶֱ he said Monday.

Thain said she questioned for weeks why COVID-positive patients in the affected unit couldn㽶Ƶֱt be separated from those who were negative, to help contain the spread.

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McNaughton said he felt the idea had merit, but when he asked Fraser Health 㽶Ƶֱ whose guidelines all licenced facilities in this region must follow 㽶Ƶֱ if the most recent positive case could be moved to a hospital, the answer was a firm no.

㽶ƵֱOur hands are tied in terms of decisions we can and can㽶Ƶֱt make,㽶Ƶֱ McNaughton said. 㽶ƵֱThey㽶Ƶֱre totally against it.㽶Ƶֱ

He wonders if, had the last two positive cases been transferred, 㽶Ƶֱmaybe this thing would㽶Ƶֱve been over earlier.㽶Ƶֱ

Fraser Health has said that the protocols being followed for each outbreak in the region are 㽶Ƶֱbest practices㽶Ƶֱ that have been evolved over the course of the pandemic under the guidance of the provincial health officer, and are in place 㽶Ƶֱfor the greater good.㽶Ƶֱ

㽶ƵֱIt㽶Ƶֱs a pandemic, there㽶Ƶֱs people in the facility that have tested positive,㽶Ƶֱ a spokesperson for the health authority said. 㽶ƵֱWe㽶Ƶֱre trying to prevent the spread, this is the best way to do it until we㽶Ƶֱre certain it㽶Ƶֱs not spreading any more.㽶Ƶֱ

Measures implemented by the health authority at the outset to contain and curb spread of the virus, according to a Sept. 14 news release, included supporting staffing levels; restricting social visits; modifying staff and resident movement to minimize exposure; enhanced cleaning; notification of residents, families and staff; and twice-daily screening of staff and residents.

Thain said the support has fallen short of meeting the isolated residents㽶Ƶֱ needs, noting her mother went three weeks without a hair wash before a medical exemption that enabled her to have baths was granted.

McNaughton agreed the past six weeks have been difficult.

㽶ƵֱResidents in quarantine is not good,㽶Ƶֱ he said. 㽶ƵֱThe virus is one thing, but the boredom and loneliness is another.㽶Ƶֱ

He said the residents㽶Ƶֱ doors were left open and that staff in full PPE (personal protective equipment) were in and out of the rooms frequently. He noted that Thain㽶Ƶֱs mother had been taken for some short one-on-one walks, however, inclement weather of recent weeks has stymied that.

The Fraser Health staffing support was appreciated, McNaughton added, but not enough. Overtime at the residence has been four times what it normally is, and 㽶Ƶֱour staff are exhausted.㽶Ƶֱ He noted that no staff were displaced due to being unvaccinated, however, booster shots for the residents arrived later than expected 㽶Ƶֱ delivered in the midst of the outbreak, rather than in August.

Thain reiterated that her criticisms are not directed at the facility itself; that her main focus is to advocate for her mom and the other residents.

But so far, those efforts have been to no avail. In addition to Fraser Health and Westminster House officials, she㽶Ƶֱs connected with the office of the seniors㽶Ƶֱ advocate and Surrey-White Rock MLA Trevor Halford.

㽶ƵֱIt just doesn㽶Ƶֱt seem like anyone can help,㽶Ƶֱ she said.

㽶ƵֱIt㽶Ƶֱs heartbreaking that while the Canucks are going to have a full arena tonight (Oct. 26), and yet my mom who㽶Ƶֱs triple-vaccinated is not able to get out of her room in a nursing home.㽶Ƶֱ



tholmes@peacearchnews.com
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Tracy Holmes

About the Author: Tracy Holmes

Tracy Holmes has been a reporter with Peace Arch News since 1997.
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