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Cloverdale senior hit by tag-teaming scammers, defrauding her of $15,000

93-year-old grandmother doesn香蕉视频直播檛 want to see this happen to other seniors
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Scammers targeted a Cloverdale senior, defrauding her of $15,000. (Heather Colpitts/Langley Advance Times)

Joanne thought she was careful about the internet and technology, but by the end of the day July 6, the 93-year-old was exhausted and had been defrauded of $15,000.

Like too many seniors, the mother of two and grandmother of two fell victim to fraudsters.

Joanne sat down at her computer that morning to do some online banking.

香蕉视频直播淚 was trying to get into the computer, and it was coming up with some odd things,香蕉视频直播 she said.

What appeared to be virus protection was sending warnings.

香蕉视频直播淎ll the signs looked legit,香蕉视频直播 she explained.

Then the phone rang, claiming to be Coast Capital Savings fraud division and that two new accounts had been opened in her name.

One account contained $1,764 and the other had $2,679.

The cellphone showed the call coming from Coast Capital, but Joanne has since learned that scammers can manipulate call display.

The caller said they needed Joanne香蕉视频直播檚 help to catch the fraudsters 香蕉视频直播渁nd they had to be very secretive,香蕉视频直播 she said. For every question she had, they seemed to have a sensible answer.

The Cloverdale resident was counselled not to tell anyone what she was doing because they didn香蕉视频直播檛 know if the fraud was being committed by someone in the credit union.

To help catch the 香蕉视频直播榝raudsters香蕉视频直播 Joanne was asked to transfer around money.

香蕉视频直播淚 was instructed to transfer $20,000 from my savings to checking,香蕉视频直播 she explained.

Then she was to withdraw the cash.

香蕉视频直播淚 was to have them on the phone the whole time,香蕉视频直播 she said.

Joanne went to her credit union branch where the staff questioned her withdrawal.

香蕉视频直播淚 was told to say [the large withdrawal] was for personal use,香蕉视频直播 she explained.

There were two scammers through the day 香蕉视频直播 Syd and Sophia 香蕉视频直播 who kept her occupied and what she later realized was in an emotional whirlwind that didn香蕉视频直播檛 allow her to think straight.

香蕉视频直播淵ou don香蕉视频直播檛 have a minute to double check,香蕉视频直播 she commented.

The scammers coached her on how to take photos with her cellphone and had her send pictures of her driver香蕉视频直播檚 licence.

Joanne thought the threat to her was because of the large amount of cash she had on her, not the person on the other end of the phone.

Back in her car with the withdrawal, she was told to go to a Cloverdale Circle K and put the money in a bitcoin machine. The store clerk tried to warn her.

香蕉视频直播淭he gentleman at the store said 香蕉视频直播榤am, you are being scammed香蕉视频直播,香蕉视频直播 she said.

Joanne香蕉视频直播檚 unfamiliarity with bitcoin may have saved some of her money. Throughout it all the scammers said her money was safe and she would get it back, even when she questioned putting thousands into a bitcoin machine.

香蕉视频直播淎nytime I questioned, [the reply was] 香蕉视频直播榙on香蕉视频直播檛 worry. You will be able to access your money香蕉视频直播,香蕉视频直播 she said.

The scammers had told Joanne to destroy bitcoin and other receipts. She crumpled them but then decided to keep them, since they were the only proof she had that she had deposited the money as instructed.

She was only able to put in $10,000 then had trouble with the machine. The scammers told her to go to the Circle K in Willoughby to submit the rest. She put in $5,000 before having trouble with that machine. She was going to put in the remaining $5,000 in the morning.

What started out at about 9:30 a.m. had dragged on until almost dinnertime.

香蕉视频直播淭hey just wore me out. I hadn香蕉视频直播檛 eaten,香蕉视频直播 she said.

Joanne said she was stopping to call her daughter, a daily evening practice. The scammers told her not to but she said if she didn香蕉视频直播檛, her daughter would be suspicious.

Joanne called her daughter, Jennifer, who was out to dinner with a friend.

香蕉视频直播淚 asked where she was and she said she couldn香蕉视频直播檛 talk about it but not to worry, she would explain later,香蕉视频直播 Jennifer said.

Joanne香蕉视频直播檚 reply immediately set off alarm bells for Jennifer.

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Her daughter went to her mom香蕉视频直播檚 apartment but Joanne wasn香蕉视频直播檛 home yet.

香蕉视频直播淚 thought maybe she was with the police,香蕉视频直播 Jennifer said.

That香蕉视频直播檚 because of what she saw on her mother香蕉视频直播檚 dining room table 香蕉视频直播 papers about banking and fraud. Jennifer also looked on her mom香蕉视频直播檚 computer.

香蕉视频直播淭he first thing that popped up was 香蕉视频直播榖itcoin香蕉视频直播,香蕉视频直播 she said. 香蕉视频直播淎nd I knew something was really wrong.香蕉视频直播

She phoned the police looking for her mom who arrived home about that time and still maintained that she could not tell her daughter what was going on. So Jennifer put the police on speaker and they confirmed that Joanne had been scammed.

香蕉视频直播淣ope, nope, nope. She was adamant,香蕉视频直播 Jennifer said about her mom.

The police advised her to turn off the computer and freeze all financial accounts. By now it was about 7:45 p.m. and the financial institutions were closed. Her one bit of luck that day was managing to catch someone at the telephone banking office just about to leave for the day. But that person stayed and froze her accounts.

Joanne was finally able to admit to herself that she had been defrauded.

The police said they could do nothing about it.

香蕉视频直播淭hat broke my heart,香蕉视频直播 she said.

She went to her credit union the next day, and while it is doing an investigation, said it would not provide her with the results. She was told that if someone calls claiming to be from a financial instituion, to hang up and call it directly and ask if anyone was trying to get in touch.

Joanne took her computer in and was told it had two viruses, that seems to be the scammers way to get at her.

She still has texts on her phone from the scammers about the great job she was doing.

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Joanne is typical of many seniors 香蕉视频直播 she香蕉视频直播檚 lived a full life and is not a stupid person.

香蕉视频直播淚 worked in an office, and I ran a business,香蕉视频直播 she explained.

But she was blindsided by people who hone their scamming skills because it pays off when they can get easy money from seniors. It took years for her to save that much money.

She worked hard all her life with the goal of having security in her senior years.

香蕉视频直播淚 worked hard for my money, and that香蕉视频直播檚 why it hurts all the more,香蕉视频直播 she said.

Being scammed, she admitted, has shaken her to her core. It香蕉视频直播檚 why she香蕉视频直播檚 asked that her real name not be used. She香蕉视频直播檚 suffered from depression and several bouts of crying since the incident.

In hindsight, what would have pulled her back to reality and prevented the fraud?

Joanne said probably nothing.

香蕉视频直播淚 just felt like I was in a stupor,香蕉视频直播 she said.

She香蕉视频直播檚 hoping sharing her tale will set off some alarms for others when they are targeted by scammers.

香蕉视频直播淭hey香蕉视频直播檙e so convincing,香蕉视频直播 she said.

Joanne suggests staying off the computer and have it examined by experts for viruses. She also advises people to question everything.

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Have a story tip? Email: heather.colpitts@langleyadvancetimes.com
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30030892_web1_220729-LAT-HC-SENIORSscammed-._3
Scammers told their local victim to destroy bitcoin receipts, but she decided to keep them. (Heather Colpitts/Langley Advance Times)


Heather Colpitts

About the Author: Heather Colpitts

Since starting in the news industry in 1992, my passion for sharing stories has taken me around Western Canada.
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