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B.C. to review 911 service as complaints about transparency, cost escalate

Review to focus on making the emergency call service sustainable for years to come
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British Columbia is launching a review of the province香蕉视频直播檚 911 emergency communication service after complaints about escalating costs and lack of transparency. B.C. Minister of Public Safety and Solicitor General Garry Begg speaks during a news conference at Surrey police headquarters, in Surrey, B.C., on Nov. 29. THE CANADIAN PRESS/Darryl Dyck

British Columbia is launching a review of the province香蕉视频直播檚 911 emergency service after complaints about escalating costs and lack of transparency.

Public Safety Minister Garry Begg says in a statement the review is to 香蕉视频直播渆nsure these services remain effective and sustainable for years to come香蕉视频直播 and to understand the cost increases.

Premier David Eby had said in September during his keynote address to the Union of BC Municipalities that he intended to conduct an independent study into 911 services.

The Public Safety Ministry says municipalities, law enforcement and other emergency services have raised concerns over a 香蕉视频直播渓ack of operational and financial transparency香蕉视频直播 and 香蕉视频直播渦nsustainable levy increases香蕉视频直播 at E-Comm, the non-profit that maintains the 911 system.

Begg香蕉视频直播檚 office says the independent study will review E-Comm香蕉视频直播檚 financial records to assess sustainability and efficiency, and recommendations on improvements will be made.

The union representing B.C.香蕉视频直播檚 emergency communications professionals says in a separate news release that it香蕉视频直播檚 eager to participate in the review, and members have been 香蕉视频直播渞aising alarm bells香蕉视频直播 about 911 service and staffing for years.

香蕉视频直播淚t香蕉视频直播檚 not just about service and response levels,香蕉视频直播 says Donald Grant, president of CUPE 8911. 香蕉视频直播淭here are serious problems with the governance structure at E-Comm, which led to a lack of accountability and transparency to the communities and the people it is meant to serve.香蕉视频直播

The province says 911 services will not be disrupted during the review.





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