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B.C. city flicks switch on Facebook after threatening, 'sexually explicit' comments

City staff are experiencing 'mental fatigue' monitoring the social media page
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The City of Langford has unanimously supported a decision to turn off comments on all Facebook posts.

"Threats of physical violence香蕉视频直播 and 香蕉视频直播渟exually explicit香蕉视频直播 comments on the City of Langford香蕉视频直播檚 Facebook has prompted councillors to take action to protect staff.

Originally launched in August 2023 as a platform to quickly share news and information with the public, a city staff report says the social media page has become 香蕉视频直播渁n outlet for unkind and inappropriate dialogue amongst members of the community.香蕉视频直播

香蕉视频直播淭hese comments are not occasional, but unfortunately are becoming the norm,香蕉视频直播 said Donna Petrie, senior manager of communications and economic development, at the April 7 meeting. 香蕉视频直播淟ong strands of unkind and mean-spirited conversations back and forth between members of the public are becoming more common and get out of hand quickly.香蕉视频直播

Petrie noted that recently, the comments have 'escalated' to include violent and sexual content.

To create a safe online environment, staff are having to spend 香蕉视频直播渃onsiderable time香蕉视频直播 monitoring the comments, which can include 香蕉视频直播渓ate into the evening and all weekend,香蕉视频直播 said Petrie.

According to the social media policy report, 香蕉视频直播渢he public and staff are also reporting mental fatigue as many of the comments are offensive and unkind which can be challenging to read.香蕉视频直播

In anticipation of the city voting in favour of disabling comments on the Facebook page, a handful of residents urged councillors to think twice at the April 7 meeting 香蕉视频直播 none spoke in favour of restricting public engagement on the site.

香蕉视频直播淎 municipal Facebook page isn香蕉视频直播檛 just [public relations], it香蕉视频直播檚 a public square,香蕉视频直播 said Tanya Sunshine, who suggested the council block repeat offenders from commenting.

香蕉视频直播淧unishing everyone for the behaviour of a few gives trolls exactly what they want 香蕉视频直播 to disrupt and dominate the space,香蕉视频直播 she added.

With no town hall meetings, other residents said the removal of Facebook comments would provide another barrier to communication with the city.

香蕉视频直播淟angford residents are already limited in the ways they have to have any sort of substantial feedback with council members,香蕉视频直播 said Mike Morton.

However, it was noted by councillors and staff that there are multiple avenues for the public to engage with the city, including the Let香蕉视频直播檚 Chat Langford website and public engagement events.

香蕉视频直播淭he safety and security of our staff 香蕉视频直播 a healthy workplace for them 香蕉视频直播 that香蕉视频直播檚 our responsibility as councillors,香蕉视频直播 said Coun. Lillian Szpak, who proposed the motion to amend the city香蕉视频直播檚 social media policy.

香蕉视频直播淚t香蕉视频直播檚 not to shut down our community, it香蕉视频直播檚 not to limit commentary, it香蕉视频直播檚 to have a respectful workplace for our staff.香蕉视频直播

Councillors unanimously voted in favour of adopting the amended social media policy. As of April 8, it says 香蕉视频直播淐ity of Langford limited who can comment on this post,香蕉视频直播 below each of the city香蕉视频直播檚 Facebook posts.



Ben Fenlon

About the Author: Ben Fenlon

Multimedia journalist with the Greater Victoria news team.
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