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$7K fine for Loblaws after B.C. store sells wine to minor

Real Canadian Superstore location must display sign about penalty
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Loblaws has been fined $7K after an employee at the South Surrey Real Canadian Superstore sold a bottle of wine to a minor. (Alex Browne photo)

The British Columbia Liquor and Cannabis Regulation Branch (LCRB) has imposed a $7,000 penalty on Loblaws, after an employee at its South Surrey Real Canadian Superstore sold liquor to a minor.

The fine, which must be paid to the LCRB by April 12, 2024, was ordered in March; LCRB General Manager香蕉视频直播檚 Delegate Dianne Flood said the store香蕉视频直播檚 香蕉视频直播渢raining and systems in relation to prohibiting the sale of liquor to minors are inadequate香蕉视频直播 in her decision.

Signs showing that a monetary penalty has been imposed must also be place in a 香蕉视频直播減rominent location in the establishment.香蕉视频直播

Loblaws is the first supermarket in the province to be fined for serving alcohol to a minor, a review of past LCRB decisions shows, since B.C. allowed certain types of alcohol to be sold in grocery stores in 2015.

Stemming from a Sept. 14, 2023 visit to the South Surrey Superstore by two LCRB inspectors, Flood described the fine as 香蕉视频直播渂eing at the low end of the range香蕉视频直播 of penalties that could be imposed, after a minor agent, 16, purchased a bottle of wine without being asked for identification.

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The decision outlines how the minor walked to the section of the store where wine, mead, sake and cider are sold, chose a bottle of wine, and took it to the checkout, where he was directed to a different till. The cashier there scanned the wine, told the minor agent the price, and he paid with a $20 bill.

香蕉视频直播淎t no time did the cashier ask the minor agent for identification. If asked for identification, minor agents are trained not to attempt to deceive the salesperson but to simply respond that they do not have any identification,香蕉视频直播 the decision said.

One of the inspectors returned to the store to inform the manager of the alleged infraction and also asked for, and photographed, the cashier香蕉视频直播檚 Serving It Right (SIR) certificate.

Loblaws admitted the contravention occurred, but said due diligence had been satisfied, saying the mistake in selling to the minor 香蕉视频直播渨as a human error, not a deficiency in training,香蕉视频直播 as employees must all earn their SIR certificates and also sign age-restricted sales and store liquor sales policies about requesting identification expectations.

The LCRB 香蕉视频直播 and Flood 香蕉视频直播 argued that Loblaws香蕉视频直播 defence of due diligence did not meet the required standard.

香蕉视频直播淚 find the Licensee香蕉视频直播檚 training of its cashiers to sell liquor to be insufficient,香蕉视频直播 Flood said in her decision. 香蕉视频直播淭he sale of liquor is not the same as the sale of milk or bread.香蕉视频直播

She said selling liquor carries additional responsibility, and also found that 香蕉视频直播渁ssuming servers can appropriately assess age to be inadequate training,香蕉视频直播 and suggested cashiers be given oral quizzes and/or written tests and hands-on training, among additional recommendations.

Black Press Media has reached out to Loblaws for comment.



Tricia Weel

About the Author: Tricia Weel

I香蕉视频直播檝e worked as a journalist in community newspapers from White Rock to Parksville and Qualicum Beach, to Abbotsford and Surrey.
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