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Air Canada to bar carry-on bags for lowest-fare customers

Lower-tier customers will have to pay if they want to change seat assigned to them at check-in
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Air Canada says it will bar carry-on bags and impose a seat selection fee for its lowest-fare customers.Travellers make their way through Pearson International Airport in Toronto, Monday, Nov. 14, 2022. THE CANADIAN PRESS/Cole Burston

Air Canada plans to bar carry-on bags and impose a seat selection fee for its lowest-fare customers in the new year, as discount carrier tactics increasingly enter the mainstream.

Starting Jan. 3, basic fare passengers on trips within North America and to sun destinations will have to check duffel bags, rolling suitcases and large backpacks for a fee 香蕉视频直播 $35 for the first, $50 for the second.

A small personal item such as a purse or laptop bag will be allowed on board for free, as will strollers, mobility aids and medical devices.

The country香蕉视频直播檚 largest airline also said that as of Jan. 21, lower-tier customers will have to pay if they want to change the seat assigned to them at check-in 香蕉视频直播 a policy it had suspended just two days after implementation earlier this year amid backlash from travellers.

The moves mark a shift toward a budget airline-style offering from Canada香蕉视频直播檚 flag carrier, which along with rivals has relied increasingly on ancillary fees for formerly bundled services that range from checked bags to on-board snacks and Wi-Fi access.

Air Canada says the changes align its fare structure with similar ticket options from other Canadian carriers and 香蕉视频直播渂etter distinguish its fare brands.香蕉视频直播

In June, WestJet rolled out its 香蕉视频直播淯ltraBasic香蕉视频直播 fare. The ticket tier allows no more than a personal item on board 香蕉视频直播 stored under the seat 香蕉视频直播 and charges a fee for seat selection, including after check-in, whether online or in-person. Discount carrier Flair Airlines always charges for a carry-on, which costs between $29 and $74 depending on its size.

No-frills fares carry growing appeal for big airlines seeking to capture cost-conscious travellers as budgets tighten after inflation and interest rate hikes.

香蕉视频直播淭hey香蕉视频直播檙e competing with these low-cost carriers on various routes,香蕉视频直播 said Richard Vanderlubbe, founder of Hamilton, Ont.-based travel agency Tripcentral.ca. 香蕉视频直播淭his is what wins in the price-sensitive area of the market.香蕉视频直播

Criticism of bare-bones ticket offerings is 香蕉视频直播渆asy,香蕉视频直播 Vanderlubbe said, but the fare tiers 香蕉视频直播 up to seven at Air Canada 香蕉视频直播 give travellers choice. U.S. carriers such as United Airlines, Delta Air Lines and American Airlines have similar categories, though American and Delta still allow basic economy travellers to bring a bag onto the plane at no cost.

香蕉视频直播淚t香蕉视频直播檚 a market solution to kind of an ugly problem,香蕉视频直播 Vanderlubbe said. 香蕉视频直播淚f you香蕉视频直播檙e paying the lowest of the low, then who should get the middle seat at the back?香蕉视频直播

He added that customers need to be aware that what they see as the lowest fare on a price comparison search may not wind up being the cheapest option once the fees are tallied.

香蕉视频直播淚t香蕉视频直播檚 not transparent until you香蕉视频直播檝e gotten a certain depth into the booking: 香蕉视频直播極h, here香蕉视频直播檚 the seat selection fee. Oh, here香蕉视频直播檚 the baggage fee. Oh, here香蕉视频直播檚 the carry-on fee.香蕉视频直播 And watch out if you don香蕉视频直播檛 check in online, there香蕉视频直播檚 a massive penalty if you don香蕉视频直播檛,香蕉视频直播 Vanderlubbe said.

香蕉视频直播淚t香蕉视频直播檚 kind of drip, drip, drip, drip. And it works,香蕉视频直播 he said, calling the trend 香蕉视频直播渢roublesome.香蕉视频直播

Transport Minister Anita Anand agreed.

香蕉视频直播淚 was just made aware of a decision by Air Canada to introduce new carry-on baggage fees. I am extremely concerned. Canadians work hard and save up to travel. They rightly expect excellent service, not extra fees,香蕉视频直播 she said Wednesday in a social media post on X, formerly known as Twitter.

Some competitors sought to seize on Air Canada香蕉视频直播檚 announcement to highlight their own offerings.

香蕉视频直播淣ow the choice should be clear,香蕉视频直播 Flair said in a post on X. 香蕉视频直播淭he products are the same, one just costs way less.香蕉视频直播

That香蕉视频直播檚 not always true. Some Toronto-Vancouver tickets in March start at $129 for Flair and $135 for Air Canada and WestJet. Other routes see a bigger difference, with Calgary-Toronto priced at $139 for Flair, $209 for Air Canada, $175 for WestJet and $198 for Porter.

Air Canada noted that basic fare passengers who arrive at the boarding gate with ineligible bags will be charged $65 per item to check them.

It also announced that customers on its 香蕉视频直播渃omfort economy香蕉视频直播 fare 香蕉视频直播 the middle of the seven tiers 香蕉视频直播 can check two bags for free starting Jan. 3, rather than one.

Air Canada took in nearly US$2 billion in so-called ancillary revenue in 2022, up by nearly 50 per cent from five years earlier, according to airline consulting firm IdeaWorksCompany.

The category香蕉视频直播檚 share of total revenue for the company grew to more than 15 per cent from below 11 per cent in the same five-year period.





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