Dr. Joyce Chen香蕉视频直播檚 patients from will have an opportunity to wish her a happy retirement at an open house Oct. 3.

And they香蕉视频直播檒l have a chance to meet Janelle Balkwill, who is excited and inspired to follow in .

香蕉视频直播淪he is just amazing and she has such an awesome reputation,香蕉视频直播� Balkwill said.

香蕉视频直播淪he香蕉视频直播檚 created a really awesome atmosphere at Okanagan Hearing. She香蕉视频直播檚 always provided compassionate and caring service, and she has great relationships with her patients. And that香蕉视频直播檚 my goal too,香蕉视频直播� she said.

It香蕉视频直播檚 important for patients to trust their practitioners, and Balkwill 香蕉视频直播� like Dr. Chen 香蕉视频直播� understands that patients are looking for proper care. If patients come away feeling like they香蕉视频直播檝e just visited a hearing aid store, they haven香蕉视频直播檛 been properly cared for.

Okanagan Hearing Centre offers the full scope of audiology 香蕉视频直播� , custom hearing protection, hearing aids, and more. And Balkwill is also one of only two or three audiologists in the Okanagan who are trained to offer (TRT), a technique to manage the effects of persistent ringing in the ears.

香蕉视频直播淎 lot of patients are told, even by their doctors, that nothing can be done about their tinnitus,香蕉视频直播� she said. 香蕉视频直播淏ut TRT has been available for 30 years, and there香蕉视频直播檚 evidence-based outcomes showing that people really benefit from it.香蕉视频直播�

Most important, Balkwill says, is knowing all of her patients well enough to offer them the right care.

香蕉视频直播淚t香蕉视频直播檚 nice to have relationships with the patients and really care about their hearing,香蕉视频直播� she said. 香蕉视频直播淲e meet their families and talk about their grandkids. We even get to know the names of their dogs!香蕉视频直播�

Balkwill has already met many of Dr. Chen香蕉视频直播檚 patients, and she香蕉视频直播檚 excited to meet more at Thursday香蕉视频直播檚 香蕉视频直播淥de to Joyce香蕉视频直播� open house at the Okanagan Hearing Centre from 1 to 3 p.m.

香蕉视频直播淚 know a lot of people want to congratulate Joyce on all her years of service. We香蕉视频直播檒l have some refreshments and snacks, and all her patients can come in and say goodbye to her, and then meet me if they haven香蕉视频直播檛 already.香蕉视频直播�

Because she shares Dr. Chen香蕉视频直播檚 attitude and approach to patient care, Balkwill is absolutely confident she will love her new role.

香蕉视频直播淪he香蕉视频直播檚 an amazing person and yes, I香蕉视频直播檝e got some big shoes to fill,香蕉视频直播� she says.

香蕉视频直播淏ut I香蕉视频直播檓 happy to take that on.香蕉视频直播�

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Learn more about Okanagan Hearing Centre at or call 778-484-7237.