With climate change fuelling increasingly severe fire seasons in B.C. and Alberta, the tech leader is ensuring that communities and emergency providers stay connected to reliable networks when and where they香蕉视频直播檙e needed the most.

For residents of Cook香蕉视频直播檚 Ferry Indian Band, reliable connectivity is much more than a modern necessity. When a dangerous wildfire threatened the Central Interior community earlier this year, the ability to make a phone call or send a text meant the difference between life and death.

香蕉视频直播淲e were on a high alert since June 30, the night the fire demolished Lytton. We were put on a tactical evacuation alert by the police that night,香蕉视频直播� says Chief Christine Minnabarriet, recalling the fast-moving blaze that had earlier destroyed the nearby community of Lytton, killing two people, and threatened the safety of her own.

With time of the essence, Cooks香蕉视频直播� Ferry turned to Facebook to ensure community members had access to reliable, up-to-date information, with Chief Christine posting fire updates regularly, often several times a day.

香蕉视频直播淚n an emergency, you can香蕉视频直播檛 beat network connectivity in terms of getting information out promptly,香蕉视频直播� notes Chief Christine.

It香蕉视频直播檚 a philosophy shared by TELUS, the only telecom, and one of few vital utility providers, to sit at the strategy table with B.C.香蕉视频直播檚 during fire season. With climate change fuelling increasingly severe fire seasons in British Columbia and Alberta, the technology company has been steadily building specialized expertise to ensure the lines of communication remain safely open so that residents and emergency providers are connected to reliable networks when and where they are needed the most.

Without phone service, people can香蕉视频直播檛 be contacted about safety notices or evacuation alerts, and individuals with connected medical alert systems are left vulnerable. Without the internet, debit and credit cards don香蕉视频直播檛 work in service stations to refuel vehicles and ensure people can quickly evacuate. And without communication infrastructure, rescue crews can香蕉视频直播檛 stay connected to safely battle a blaze.

香蕉视频直播淚n our remote area, this increases risk factors when response time for emergency services is slow,香蕉视频直播� says Chief Christine.

In addition, TELUS is committed to supporting communities that have been impacted by wildfires to ensure evacuated residents have basic necessities to stay safe and comfortable when forced from their homes 香蕉视频直播� everything from a toothbrush, toothpaste and socks to TELUS critters to help comfort children in crisis.

The tech company also partners closely with local leadership to rebuild and improve available networks post-crisis.

香蕉视频直播淲e香蕉视频直播檙e there to keep critical communication services up and running,香蕉视频直播� says Brian Bettis, TELUS general manager for the Alberta and B.C. northern region.

Connectivity vital in battle against wildfires

Bettis, whose role within TELUS has expanded out of necessity in recent years to include wildfire management, can recount story after story of knuckle-biting scenarios where TELUS technicians have battled against time 香蕉视频直播� and wildfire 香蕉视频直播� to keep networks operating and, when necessary, install temporary service for residents and front-line emergency crews in crisis.

During this summer香蕉视频直播檚 devastating Lytton fire 香蕉视频直播� which destroyed most of the community, home to both Lytton First Nation and the town of Lytton 香蕉视频直播� TELUS techs raced to re-establish cellular connection after flames destroyed a cell tower and wiped out communication to the region. Technicians drove through the smoke towards the fire towing in a cell-tower-on-wheels, or COW. In addition, TELUS also deployed a smaller and more portable device, called a Calf, to further enable connectivity.

香蕉视频直播淥ur network, mobility, and field teams worked around the clock to keep services working 香蕉视频直播� says Bettis.

The company also gave out 香蕉视频直播� small, portable devices that provide internet access to hundreds of residents forced from their homes to stay connected to emergency alerts, community updates from their respective Chiefs and Council, and to loved ones.

TELUS also provided people with free chargers, along with non-perishables and water which they delivered to evacuation centres.

And when Cook香蕉视频直播檚 Ferry members had to evacuate and relocate their Emergency Operations Center and administration office to Basque IR 18, one of their reserves outside of the main community, and were left without reliable internet, TELUS immediately stepped in to help.

TELUS discovered there was fibre optics in the general vicinity of Basque IR 18. Within days they were able to connect to the fibre, pull it to the reserve, and deliver a managed fibre service 香蕉视频直播� built at no cost to the community.

For Cook香蕉视频直播檚 Ferry leadership, having network connectivity meant they could continue to have strategy sessions with emergency response teams and work out logistics from their 香蕉视频直播榩ivot office香蕉视频直播� while keeping members apprised of the fire situation.

That direct connection to members, at a time when people were frightened, was critical to help pull the community through the crisis.

香蕉视频直播淭he impacts of this fire are vast. From loss of home, displacement, loss of connection, loss of culture, loss of normality. Everyone, including myself, needs to remind ourselves to be gentle with ourselves and each other,香蕉视频直播� Chief Christine acknowledged in a Facebook post.

Resilience and rebuilding

TELUS doesn香蕉视频直播檛 just support communities through network expertise and technology. The tech company also coordinates with all levels of government to address first-responder needs, such as acquiring heavy equipment like bulldozers or leveraging airplanes to deliver equipment and supplies.

During the 2016 Fort McMurray fire, for instance, which forced more than 80,000 people to evacuate their northern Alberta homes, Bettis recalls one key intervention: TELUS coordinated with provincial responders to fly into the fire zone to refuel a much-needed generator. This ensured critical communication infrastructure was maintained for emergency responders and aviation regulators.

香蕉视频直播淔irst responders and emergency personnel use the services we provide to keep people safe,香蕉视频直播� says Bettis.

In addition to being on the ground during emergency situations, TELUS is also addressing fire safety and resiliency when rebuilding, with changes to infrastructure 香蕉视频直播� like switching from copper lines to more resilient fibre optic cables.

香蕉视频直播淣ow it香蕉视频直播檚 not just 香蕉视频直播楬ow do we respond?香蕉视频直播� It香蕉视频直播檚 香蕉视频直播楬ow do we prevent?香蕉视频直播�,香蕉视频直播� says Bettis. He adds, as forest fires and evacuations become the new normal, it香蕉视频直播檚 key to be able to adapt and evolve these skills every year.

香蕉视频直播淲e learn something new every time,香蕉视频直播� says Bettis.

Looking forward, Chief Christine says reliable connectivity is growing only more critical to Cook香蕉视频直播檚 Ferry, a community of approximately 350 members and 26 reserves in the Thompson and Nicola valleys, including remote rangeland and areas with limited road access. The majority of community members live off reserve, but are keen to keep abreast of what is happening at home, and have a desire to attend meetings via video conferencing.

Recently, TELUS and Cook香蕉视频直播檚 Ferry partnered with the Government of B.C. through the Connecting B.C. program, Economic Recovery Fund Intake, administered by Northern Development Initiative Trust (NDIT), to accelerate the deployment of to local homes and businesses and bring the reality of a stronger community connection one step closer.

香蕉视频直播淲e香蕉视频直播檙e seeing opportunities everywhere,香蕉视频直播� says Chief Christine.